Develop guidelines for testing

Before you begin testing, consider doing the following:

You might also want to ask someone who is unfamiliar with your help file and product to act as a sample user and help you test your help file. Ask the user to find information about particular tasks, to use the Index, Contents, and Search tabs to find information, or to read through overviews. If the user has difficulty using a part of your help file, rework it and try again.

Develop a process for testing help files